Q: My network is comprised of various technologies and multiple equipment vendor’s products, which makes the task of network planning very complex. Where can I find help in planning and optimizing my network?

A: Glow Networks is uniquely positioned to assist in Network Planning and Analysis using both speed and agility to enhance the overall process. Our engineers are multi-vendor experienced with demonstrated results helping service providers plan and analyze their networks.
 

Q: Infrastructure scalability and operations control is a top priority for my company right now. We are focusing on our network reliability and availability to maximize customer retention and to maintain our competitive advantage. We have defined Service Level Agreements (SLAs) however; we do not know how our network is performing to these levels. Can Glow Help?

A: Glow’s customized Operations Process Review Service is aimed at finding every opportunity to lower your cost. We know how to identify process roadblocks, delays, poor hand-offs, and other inefficiencies that slow delivery and impact quality. The experts on our team also focus on benchmarking and improving network performance metrics.
 

Q: With all of the recent downsizing in the telecommunications industry, my company now needs to establish strategic alliances with service firms to accelerate our build-out and network infrastructure expansion. Where can we turn to establish an alliance that will position us to deploy and expand our networks more quickly, efficiently and cost-effectively?

A: Glow Networks engineer’s design, install, test and commission network equipment. We offer flexibility by delivering modular solutions that our clients can select individually or as part of an integrated service set through our Network Deployment Services.
 

Q: My company is consistently in a training quandary. Our highly skilled people must balance numerous assignments simultaneously. We need them to resolve complex technical problems right away, yet they are the only people with the expertise to design and deliver our training. What can we do to solve this dilemma?

A: Glow Network’s comprehensive Training curriculum is tailored to the latest technologies and products. We know how to translate technology into real business solutions with customized training courses based on your specific business and audience requirements. Knowledge transfer from our technically competent instructors offers you the option of standalone training support or as an integrated part of your existing training program.
 

Q: Our company is looking for professionals with extensive networking experience developing cost-effective solutions for, Network Maintenance Support, Technical Assistance & Support (TAS), Performance Monitoring and Service Level Agreement Validation. Where can we get help?

A: Glow’s Post Sales Support professional consulting service offers expertise to provision, monitor, isolate and troubleshoot networks. We can deliver customer support with confidence and help free your employees to focus on winning new customers.
 

Q: As an equipment vendor, we increasingly need partners who create competitive advantages to win new business. Where can we find solutions that will; lower our SG&A costs, improve our resource utilization to focus on selling, help turn around bid responses faster with competitively priced solutions, and simplify our engineering processes?

A: Glow’s Pre-Sales Support Services lets you lower your sales support and operations engineering costs while increasing design consistency and quality. Glow’s demonstrated network expertise frees up your internal resources so they can focus on winning business and building customer loyalty.
 

Q: As a service provider, our operational environment is our most sustainable distinction. Can Glow help improve the effectiveness of our operational environment?

A: Operational effectiveness is determined by three factors: processes, personnel, and OSS infrastructure. Glow’s expert Network Support Services are designed to help you leverage your operations environment to gain a competitive edge. Glow provides business processes identification to support end-to-end workflows and documentation for your current manual and partially automated processes. We make recommendations to match your business requirements with an OSS that meets current and future business needs.
 

Q: How do I contact Glow Networks to see if one of their solutions will help?

A: Contact Sales

 

Q: Where do I download the Damaka client?

A: Click here for the Damaka client.